Privacy Policy

This Privacy Policy applies to Polar Bear Agency LLC ("Polar Bear Agency," "we," "us," or "our"), a Texas limited liability company, and to the website located at polarbearagency.net (the "Site") and the services we provide (the "Services").

Information you provide directly: When you submit our contact form, request a consultation, or apply for or accept employment, we collect information such as your name, email address, the service you're inquiring about, and the content of your message. If you become a client or team member, we may collect additional information necessary to deliver a project or staffing engagement, including candidate names and emails, resumes, job descriptions, and interview scheduling details.

Information collected automatically: Like most websites, we may collect standard technical information such as IP address, browser type, device information, and pages visited, typically through server logs or hosting-provider analytics.

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Deliver, manage, and coordinate consulting and staffing engagements
• Schedule and coordinate interviews between candidates, callers, and hiring companies
• Send transactional emails (account setup, password resets, engagement updates)
• Maintain the security and integrity of our systems
• Comply with legal obligations

We do not sell personal information.

We share information only as needed to operate our business:

• Service providers: We use third-party providers to operate the Site and deliver Services, including Supabase (database and file storage), Resend (transactional email), and Vercel (hosting). These providers process data on our behalf and are not authorized to use it for their own purposes.
• Within an engagement: Candidate and job information is shared with the relevant caller, job bidder, or hiring company as necessary to coordinate an interview or placement, with the candidate's knowledge.
• Legal requirements: We may disclose information if required to do so by law or in response to valid legal process.

We retain personal information for as long as necessary to provide the Services, maintain business records, and comply with legal obligations. You may request deletion of your information as described in Section 7.

We use reasonable administrative and technical safeguards to protect information in our systems, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to ask questions about how it's used. We will respond within a reasonable time.

Our Services are intended for individuals who are at least 18 years old. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

Questions about this Privacy Policy can be sent to support@polarbearagency.net, or by mail to:

Polar Bear Agency LLC
4714 Edith St
Corpus Christi, TX 78411